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An exclusive new way to get the Apple products and services you've always wanted.
Available on participating Latitude Credit Cards
What is Officeworks Upgrade+?
Officeworks Upgrade+ is a new way to get the Apple products and services you've always wanted, exclusive to Officeworks.
Plus you can also choose to upgrade every 24 or 36 months (subject to conditions)**
How does it work?
- Instead of buying your products outright, you pay $0 upfront with the cost going onto 2 Latitude Interest Free Plans*.
- This will either be a 24 month or 36 month plan depending on which device you're buying (see Interest Free terms below).
- Select between a Standard Upgrade+ Plan or Premium Upgrade+ Plan - See Officeworks Upgrade+ plan options below.
- Make low monthly payments over the term of your plan*.
- At the end of your plan, you have the option to upgrade to a new device by trading in your device (subject to device assessment**) - this will mean you go on to a new Latitude Interest Free plan (subject to assessment**). Otherwise, you can return your device (subject to device assessment**) or opt to Keep-The-Device. If you opt to Keep-The-Device, you must pay a final balloon payment - this amount will be agreed with you upfront when you purchase the device so you have certainty on what that amount is. You will also need to pay this amount if you want to hand your device back but it does not pass the device assessment.
Available on participating Latitude credit cards. Latitude T&Cs, card fee and other charges apply. See the disclaimers below.
Officeworks Upgrade+ plans
| Plan | Features | Inclusions |
|---|---|---|
| Standard Plan | The Standard Plan allows you to get an Apple product of your choice on a Latitude interest free payment plan*. You'll pay a low monthly price with no upfront costs and have the option to upgrade at the end of your plan (subject to assessment and eligibility). If you decide to keep your device, you can pay the remaining “Keep-The-Device” amount. | Apple Device and Latitude Interest free payment plan |
| Premium Plan |
The Premium Plan features all the benefits of the Standard plan but also includes an Apple One family plan. Apple One brings together Apple Music, Apple TV+, Apple Arcade, and iCloud+ all in one place. And with Family Sharing, you can share private access with up to five members of your family. Plus, receive a OnePass annual membership and 4,000 Flybuys points*. Apple One ($31.95/month) is processed separately on another 1 Month Interest Free Plan with equal payment, which will reoccur monthly for the duration of your Premium Plan device term. You can cancel your Apple One Service Plan if you return your Officeworks Upgrade+ device and it meets Officeworks return policy. See Terms and Conditions below. |
Apple One Family included:
|
Financing and upgrade options by device
| Device type | Interest Free terms | Keep-The-Device amount and term^ | Upgrade options |
|---|---|---|---|
| Accessories | |||
| iPhone and Apple Watch |
|
Available after 24 months | |
| Mac and iPads |
|
Available after 36 months |
Get Started
1.Select your Apple products and add to cart
Click the Buy with Officeworks Upgrade+ button.
2.View your plan and select
You will be redirected where you can view your plan details and bundle in your favourite accessories.
3.Login to your existing Latitude account or apply online
Login with your existing Latitude account or apply for an eligible Latitude Credit Card.
4.Finalise your Officeworks Upgrade+ order
Add additional devices to your Upgrade+ Plan or proceed to the Officeworks checkout.
Frequently asked questions
Yes. If you do not have an existing Officeworks account, you can instantly create an account .
The Keep-The-Device amount is a balloon payment you need to pay at the end of your Interest Free plan if you wish to Keep-The-Device (i.e. instead of upgrade). The Keep-The-Device amount will be calculated before you buy your device so you have certainty on how much it is. Latitude will put this amount on a separate Latitude Interest Free plan which becomes payable at the end of the term of your other Interest Free plan for your device.
If you upgrade, and your device passes assessment, this Keep-The-Device amount is not payable. If you Keep-The-Device but do not pay this amount, Latitude will charge its Expired Promotional Rate currently 29.99% p.a. (subject to change) to that amount until paid.
Option 1: Upgrade to a new device. 60 days before the end of your Latitude Interest Free plan instructions will be sent on how to return your device. Moorup will assess the device. If it passes the quality assessment, and you qualify for another Latitude Interest Free plan on your new device (which is subject to Latitudes T&Cs), Moorup will take back your device, upgrade you to a new one and Latitude will issue you with a new Latitude Interest Free plan (subject to eligibility for the new plan). You don't pay the Keep-the-Device amount. The Latitude Interest Free Plan that the Keep-the-Device amount was processed on gets cancelled but see our FAQs on when the Keep-the-Device amount is payable.
Option 2: Keep-the-Device. At the end of your Latitude Interest Free plan, just keep the device. You will need to pay the Keep-the-Device amount (see FAQ above). You have an additional month from the end of your Latitude Interest Free Plan for your device (i.e. you must pay in the 25th month if a 24 month plan, or in the 37th month if a 36 month plan) to pay the Keep-the-Device amount. If you don't pay it, Latitude will charge the Expired Promotional Rate on that amount which is currently 29.99% p.a. (subject to change) until it is paid. The Keep-the-Device amount is also payable at anytime and there is no penalty for paying this out early if you decide to Keep-the-Device.
Option 3: Trade in and end your plan. You can choose not to upgrade and not keep the device by trading in to end your plan. The trade-in process will be sent to you 60 days before the end of your plan. Moorup will assess the device. If it passes the quality assessment, Moorup will take back your device and the traded-in value will pay out your plan and the Latitude Interest Free Plan that the Keep-the-Device amount was processed on gets cancelled. If it doesn't pass the quality assessment you wont be able to trade it in, you’ll need to keep making your monthly payments and you will need to pay the keep the device amount or upgrade.
Keep-the-Device amount will be set at the time of purchasing in Upgrade+. If you do not choose to keep your device at the end of your plan, you need to upgrade or trade it in to end your plan. To be able to upgrade or trade in your device to end your plan, without paying any of the Keep-the-Device amount, your qualifying device must be in Good Working Order (see ‘Can I trade-in my existing device and end my plan’ for what this means). Devices that are Damaged mean you will still need to pay 50% of the Keep-the-Device amount when upgrading or trading in (see ‘Can I trade-in my existing device and end my plan’ for what this means). Devices that are for Recycle Only (see ‘Can I trade-in my existing device and end my plan’ for what this means) mean you will still need to pay 100% of the Keep-the-Device amount, even if upgrading or trading in to end your plan. For full details of the return conditions, please visit officeworks.com.au/upgradeplus. More details are available from Moorup, Latitude’s partner for trade-in of eligible devices as part of Upgrade+.
Yes. If you bought your device on Upgrade+ and don’t want to upgrade or keep it, you can trade it in and end your plan. If your device is:
- In Good Working Order – you do not pay any of the Keep-the-Device amount
- Damaged – you still need to pay 50% of the Keep-the-Device amount
- Recycle Only – you still need to pay 100% of the Keep-the-Device amount.
Good Working Order: This means that it meets the following conditions:
- It must be Fully Functional – this means:
- Phone powers on and touchscreen works
- No missing parts (e.g. power & volume buttons, SIM tray, camera)
- Speakers and Microphones work
- Battery is not swollen and holds a charge (doesn’t require the phone to be attached to a charger to operate)
- The LCD/Glass must be in good condition and undamaged – this means:
- There are no cracks, chips, or otherwise broken glass on front or back, including camera lens
- There are no dead pixels and/or LCD bleed
- Light to moderate scratches are not considered damaged
- “Find my iPhone” or equivalent feature must be disabled.
Damaged: This means that it meets the following conditions:
- It must be Fully Functional – this means:
- Phone powers on and touchscreen works
- No missing parts (e.g. power & volume buttons, SIM tray, camera)
- Speakers and Microphones work
- Battery is not swollen and holds a charge (doesn’t require the phone to be attached to a charger to operate)
- The LCD/Glass is damaged:
- There may be cracks or chips on front or back, or camera lens
- There may be dead pixels and/or LCD bleed
- “Find my iPhone” or equivalent feature must be disabled
Recycle Only: This means that it is in the following condition:
- Non-functional; and/or
- LCD is not working or showing serious damage; and/or
- Contains non-functional ports; and/or
- Battery is swollen or fails to hold an adequate charge; and/or
- Has non-genuine parts (including but not limited to screen); and/or
- Evidence of liquid damage; and/or
- Has “Find my iPhone” or equivalent feature enabled; and/or
- Registered as “Lost or Stolen” by any registered or industry recognized agency or government body.
Keep-the-Device is payable if you choose to keep the device. It is also payable (in full or part) if you wish to trade in your device to end your plan or upgrade but your device only partially passes the trade-in assessment or fails it. See our FAQ above for how much might be payable depending on your device assessment. If all or part of the Keep-the-Device amount needs to be paid, you need to pay it within the month after your device plan ends.
Your total monthly cost will be calculated at checkout based on the device, Officeworks Upgrade+ plans, and accessories you have in your cart.
Your monthly amount may change if you have bought a number of devices with different interest free plan terms. Check your Latitude statement for more information.
Apple One ($31.95/month) is processed separately on another 1 Month Interest Free Plan with equal payment, which will reoccur monthly for the duration of your Premium Plan device term. If you fail to make your required monthly payment, your account will be overdue, interest will be charged at the Expired Promotional Purchase Rate (currently 29.99%, subject to change), late fees will apply and interest applies to late fees and if you do not comply with the T&Cs (see your card T&Cs).In addition, your Apple One Service Plan will be suspended until payment is received.
Apple One Service Plan will be suspended until payment is received. You can only cancel your Apple One Service Plan if you return your Upgrade+ device under Officeworks’ returns policy or if, when eligible, you trade-in and end your plan. Apple One Family is provided as part of your Upgrade+ Premium Plan and can only be cancelled if you return your device under Officeworks return policy or when eligible for trade-in and end your plan.
Latitude calculates your monthly payments based on the price of your device less the Latitude monthly card fee (currently $10.95, subject to change) and less the Keep-the-Device amount which is processed separately on another Interest Free plan. Your actual monthly payment will include the monthly card fee. You only pay one monthly card fee on a Latitude participating credit card.
You do not need to make a deposit or down-payment, you pay $0 upfront. The only fees charged by Latitude are the Latitude monthly card fee, currently $10.95 (subject to change) and other Latitude charges. See Latitude's T&Cs for your participating card for more information. There are additional costs if you do not keep up your monthly payments - discussed below.
If you fail to make your required minimum monthly payment amounts, your account will be overdue, late fees will apply and interest applies to late fees and if you do not comply with the T&Cs (see your card T&Cs). Defaulting on your plan can result in cancellation of your Interest Free plan. If there is an outstanding balance after the interest free period ends, interest will be charged in accordance with the card T&Cs at the Expired Promotional Purchase Rate, currently 29.99% (subject to change).
If something changes and you're finding it hard to manage your repayments, contact Latitude Hardship Care team and they will be able to help.
For information regarding returns, cancellations, refunds and faulty products please visit our Returns Policy page for more information.
Flybuys points can be collected on transactions using Officeworks Upgrade+ and are subject to the Flybuys terms and conditions .
Terms and Conditions
*Latitude: Approved customers only. Interest Free plans available on participating Latitude credit cards. Latitude T&Cs, card fees & other charges apply. Keep-the-device payment is a balloon payment, processed separately on another Latitude Interest Free Payment Deferred Plan and payable if you don't upgrade or trade-in and end your plan at the end of your plan term, or if your device does not pass assessment by trade in partner Moorup. If you fail to make your required payment, your account will be overdue, interest will be charged at the Expired Promotional Purchase Rate (currently 29.99%, subject to change), late fees will apply and interest applies to late fees and if you do not comply with the T&Cs (see your card T&Cs).
For Premium Plans: Apple One ($31.95/month) is processed separately on another 1 Month Interest Free Plan with equal payment, which will reoccur monthly for the duration of your Premium Plan device term. If you fail to make your required monthly payment, your account will be overdue, interest will be charged at the Expired Promotional Purchase Rate (currently 29.99%, subject to change), late fees will apply and interest applies to late fees and if you do not comply with the T&Cs (see your card T&Cs). In addition, your Apple One Service Plan will be suspended until payment is received. You can only cancel your Apple One Service Plan if you return your Upgrade+ device under Officeworks' returns policy or if, when eligible, you trade-in and end your plan.
For 12 & 24 month Interest Free plans, equal monthly payments are required. If you fail to make your required monthly payment for two consecutive months, your equal monthly payment plan will change into a minimum monthly payment plan (Interest Free Promotion) for the remaining duration of the initial plan term (separate T&Cs apply). If you fail to make your required minimum monthly payment amounts, your account will be overdue, late fees will apply and interest applies to late fees and if you do not comply with the T&Cs (see your card T&Cs). Defaulting on your plan can result in cancellation of your Interest Free plan. If there is an outstanding balance after the interest free period ends, interest will be charged in accordance with the card T&Cs at the Expired Promotional Purchase Rate, currently 29.99% (subject to change).
For 36 month Interest Free plans, equal monthly payments are required. If you fail to make your required monthly payments, your account will be overdue, late fees will apply and interest applies to late fees and if you do not comply with the T&Cs (see your card T&Cs). Defaulting on your plan can also result in cancellation of your Interest Free plan. If there is an outstanding balance after the interest free period ends, interest will be charged in accordance with the card T&Cs at the Expired Promotional Purchase Rate, currently 29.99% (subject to change).
Credit provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145.
**Moorup: Device subject to assessment if you wish to upgrade or trade-in your device to end your plan. Device assessment by Latitude's partner Moorup. If you upgrade, you will need to enter into a new plan or plans with Latitude. Visit officeworks.com.au/upgradeplus for further details on Upgrade+. Keep-the-Device amount will be set at the time of purchasing in Upgrade+. If you do not choose to keep your device at the end of your plan, you need to upgrade or trade it in to end your plan. To be able to upgrade or trade in your device to end your plan, without paying any of the Keep-the-Device amount, your qualifying device must be in Good Working Order (see the FAQs for what this means). Devices that are Damaged mean you will still need to pay 50% of the Keep-the-Device amount when upgrading or trading in (see the FAQs for what Damaged means). Devices that are for Recycle Only (see the FAQs for what this means) mean you will still need to pay 100% of the Keep-the-Device amount, even if upgrading or trading in to end your plan. For full details of the return conditions, please visit officeworks.com.au/upgradeplus. More details are available from Moorup, Latitude's partner for trade-in of eligible devices as part of Upgrade+.
^ Premium Upgrade+ OnePass offer and Flybuys bonus points offer
To qualify for this offer you must take out a Premium Upgrade+ plan on an eligible Apple device (offer currently available online only). Only one offer redeemable per customer. To access the annual OnePass membership, you will receive a unique OnePass promo code via email from Officeworks. The unique OnePass promo code will be sent to the same email address used to sign up for Upgrade+. If you are new to OnePass, you will be asked to enter your unique OnePass promo code and provide personal details, including payment details for future payments. For existing OnePass members they are able to apply the unique OnePass promo code to their account, which will then be used at the next renewal date.
The unique OnePass promo code is valid until 30 June 2025, unless otherwise extended. The unique OnePass promo code cannot be used with any other promotional offer. Once redeemed, the unique OnePass promo code will be active on your OnePass account for 1 year. If your OnePass membership remains active following expiry, you will be charged a recurring payment, currently $40 per year for an annual OnePass membership, unless cancelled prior to renewal. The unique OnePass promo Code has no cash value and will not be refunded or replaced. Any unused code will be forfeited. See full OnePass T&Cs here.
Flybuys bonus points offer available for Flybuys members from 9 December 2024 to 31 December 2025. To receive 4,000 bonus Flybuys points you must be a OnePass member, link your active Flybuys account to your OnePass account, apply the unique OnePass promo code received from Officeworks to your OnePass account. Points should be allocated within 72 hours of you linking your OnePass account to your active Flybuys account but it may take up to one month to appear in your Flybuys account. Bonus points will be awarded to the Flybuys account linked to the OnePass account to which the unique OnePass promo code is applied to. Flybuys bonus points are not eligible for cancelled or returned orders. OnePass memberships and Flybuys points are not available for Officeworks Account Holders with an Australian Business Number (ABN) and any transactions associated with an ABN, including 30 Day Account Business Account holders and account managed businesses. Flybuys' privacy policy applies. Standard Flybuys terms and conditions apply and are available at flybuys.com.au .