How it works

Click and Collect is a free service that allows you to order online and pick up your items from an Officeworks store of your choice.

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Click and Collect is a convenient way to purchase from our wide range of over 35,000 items online and collect them from an Officeworks store most convenient to you.

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Click and Collect is available for most items on the website. Eligible items will show a green ‘light’ on the search results, product listing and product details pages for the store you have set.

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No. You can order any items you wish.

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Click and Collect is a free service and is available at all Officeworks stores.

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Click and Collect is available at all Officeworks stores.

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Once you have added items you wish to purchase, follow the steps to complete your order. In the Delivery step, you will be asked to select whether you would like your order 'Deliver To Door' or 'FREE Click & Collect'. Select the 'FREE Click & Collect' tab and enter your postcode to find the relevant store locations for your order.

From there, select or update your preferred store and then follow the prompts to complete your order. Please note, if you have changed store locations, the availability of some items may change. The order summary on the right hand side of the page will alert you to these changes. For your reference you will receive an order confirmation after your order has been completed.

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You can find out what’s happening to your order with our helpful tracking tool.

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All items have an estimated collection time on the website and in your order confirmation emails, we will notify you via SMS and email as soon as your order is ready.

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We will send you an email and SMS when your order is ready for collection at your nominated store.

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We will happily hold your order for you in store until you are ready to collect it. Officeworks will hold your order for 30 days after the goods have been marked as ready for collection. This excludes Print & Copy items

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When picking up your order please bring valid photo identification and your 'Order Confirmation'. The name on the 'Order Confirmation' email must match the name on the photo identification.

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For privacy and security reasons, only the person who placed the order will be able to collect the order. The name on the 'Order Confirmation' email must match the name on the photo identification

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Just approach any of our Team Members regarding your Click and Collect order and they will be able to help.

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Products purchased via Click and Collect are eligible for exchange, refund or repair. Simply take the product into any Officeworks store. Learn more about the Officeworks Returns Policy.

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