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Delivery
Track your order
We want to make your online shopping experience quick and easy.
And that includes giving you a great range of delivery options, to ensure the ultimate in convenience and choice!
We’ve even included a delivery estimator in the shopping cart, so you can get an accurate indication of delivery costs before proceeding through the checkout. If you’ve already proceeded through the checkout, you can check the status of your delivery by tracking your order online.
More on this topicReturns
I want to get a refund
If you would like to return an online purchase, please visit an Officeworks store.
More on this topicCOVID-19 Information
Keeping everyone safe
All our team members, contractors and suppliers abide by all relevant government directions, including
vaccination requirements.
We’re also taking steps to ensure you can feel safe shopping with us in-store.
Conditions at your local store
The latest information on conditions for your local store can be found on our Store Locator page.
Impacts to our services
As we see vaccination rates increase across the country and government restrictions ease, we expect to see fewer impacts on our services, including in-home support and delivery offers. When there is an impact to our services, we will keep you informed via email, website updates and in-store signage.
30 day account
Officeworks 30 Day Business Account
A 30 Day Business Account allows you to purchase your goods at Officeworks using a line of credit to buy now and pay 30 days from invoice. This will allow you to keep your business spending separate to your personal shopping.
Single or Multiple 30 Day Business Account Cards
Payment terms of 30 days from invoice date
Repayment of account via EFT, BPay, credit card or Direct Debit
Purchase in-store or online at Officeworks.com.au
FAQ's
How do I add or remove a new employee to our 30 Day Business Account so they can place online orders? How long will it take for my 30 Day Account invoice payment to go through? Why is my order on credit hold? Can I still place an order if I have overdue invoices? How can I see the credit balance on my 30 Day Account? More FAQ'sPrint and Copy
Our Print & Copy Delivery Offer
At Officeworks, we understand how important it is that you get your printed products on time. To help you plan, we’ve set out the time frames below to let you know when you can reliably expect your Print & Copy orders to arrive.
FAQ's
I have found an identical product. Can you match the price on this product? Can I pick-up my print order FREE from my nearest store? Is it FREE to have my print order delivered to my home or business? How do I know when my in-store order is ready to be collected? What if I can't pick up my order in-store, or I forget to pick it up? More FAQ'sOrder issues
Online orders
Online shopping with Officeworks is quick, easy and enables you to purchase the widest range of office products at the lowest prices, from the convenience of your home or workplace.
Flybuys
Earn 1 point for every $1 spent
Qualifying customers are able to earn points for eligible products. Points are awarded after savings and discounts, and exclude gift cards, print & copy cards, iTunes cards, mobile plans & recharge cards, donations, services (e.g. product protection, furniture assembly, Geeks2U services, business services etc.), Print & Create services and delivery charges. The current Flybuys offer excludes business customers.
More on this topicFAQ's
I can't see the points collected for my purchases even though I provided my Flybuys number How many points will I collect for my purchase? I have a Officeworks Business Account, can I collect Flybuys points for my business purchases? Will I collect Flybuys Points on all of my purchases at Officeworks? I forgot to use my Flybuys, can I have the points added for this purchase? More FAQ'sNeed more help? Checkout Flybuys FAQs
Go to FlybuysOnePass
Get more value from your favourite brands
OnePass is a membership program, bringing together Australia's favourite retail brands to offer you amazing benefits. For $4 a month or $40 a year, members get free delivery on eligible items or orders, no minimum spend, 365 day returns, 5x Flybuys points in-store and additional benefits plus a 30 day free trial (cancel anytime)*.
More on this topicFAQ's
How can I receive my OnePass benefits at Officeworks? Once I’ve signed up to a OnePass membership, how long does it take before I can start enjoying the benefits? Can I use my OnePass App at Officeworks? I cannot access my Officeworks account using my OnePass email address and password. What should I do? I have an Officeworks Business Account, can I access OnePass benefits for my business purchases? My Officeworks account failed to link to OnePass from the OnePass website. What should I do? More FAQ'sWant to find out more?
OnePass & OfficeworksOptus Bundle Bonus
FAQ's
How does the application process work to connect to the Optus plan? What information do I need to provide to Optus to sign up? When is the Optus Bundle Bonus credit applied to my order? When will my order arrive? Can I use the Optus Bundle Bonus credit on something else at Officeworks? Can I give or transfer my Optus Bundle Bonus to someone else? More FAQ'sNeed more help with Optus?
Checkout Optus SupportGet in touch
| Monday - Friday | 8am to 6pm AEDT |
Call us on 1300 633 423
Or find your local Officeworks store
Officeworks Support Centre:
Chadstone Place, 1341 Dandenong Rd, Chadstone VIC 3148