IT specialist and Geeks2U technician Eugene Quah has all the answers when it comes to technology, so we got the inside info on exactly what is generative AI and its impacts, which virtual reality headset is the best and whether you really need another computer monitor. 

Why would I need a second computer monitor, and what should I look for? 

Dual monitors are a great way to expand your digital desktop and can save you time. For example, you could have one monitor with feedback for a presentation, while you action that feedback on the monitor in front of you – it eliminates flicking between tabs. My tip is to get monitors of the same size and resolution (moving your mouse from a large to a small screen isn’t as smooth a transition), as this allows for seamless movement between them both, offering many efficiencies. Of course, if you need help with setting up your home or office dual monitor call Geeks2U for on-site or remote tech support. 

What to Try 

A girl with blonde hair wearing a yellow shirt sits on a grey couch wearing over-ear headphones and looking at a laptop.

There’s so much buzz around Artificial Intelligence. What is generative AI and what can I use it for? 

Generative AI are computer programs that draw from the vast pool of data available from the internet to create content such as text, video or even other computer programs. A well-known type of generative AI is ChatGPT (Chat Generative Pre-Trained Transformer). You can use AI in your everyday work such as creating emails, speeches and even music and artwork. Just imagine having a personal assistant that has the resources of the internet to help with your work. Rest assured, this answer has been generated by me – a real human!

Hot Geeks2U tip

Did you know you can design your own posters, business cards, invitations, booklets and more from thousands of Canva templates for free with Officeworks x Canva? Plus, with Canva’s Magic Design tool all you have to do is upload your video, text or picture and it will do the groundwork for you in finding you the best template.

In the office, you can also try out AI with Microsoft 365 Copilot. It combines Large Language models (LLMs), computing systems inspired by the human brain that recognise, translate, predict or generate text and other content, with your data in Microsoft 365 apps, so you can use this AI companion to finesse emails, presentations, website blogs and other text-based work to optimise grammar and expression.

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Why should I start using a USB-C over a general USB?

USB-C is the current standard for USB. It’s a connector for transmitting both data and power on a single cable. The benefit of USB-C over a general USB is you no longer have to carry around different types of cables. Provided that your device accepts USB-C, you can now use the same USB-C cable to charge and transfer data between a variety of devices, from laptops and desktop computers to mobile phones and tablets.

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A woman wearing a pastel-striped jumper wears a virtual reality headset over her eyes and stands with her arms outstretched.‍

Is it worth getting a Virtual Reality (VR) headset? What are other uses for the headsets outside of gaming?

The world of virtual reality is cutting-edge technology mainly used for gaming. If you own a console, like a Playstation 4 or 5, getting into VR is as simple as purchasing the relevant headset. There are standalone virtual reality headsets (Oculus Quest) that don’t require a console or PC. Try watching movies, or taking a virtual trip abroad.

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The speed of my browser has been slow lately. Why is that and what can I do to improve it? 

You could have too many tabs opened. Even though you may not be actively using a tab, having one opened takes up your computer’s resources in the background. Close off any tabs (limit yourself to five at once) you aren’t using. Also try clearing your browser’s cache and extensions and regularly run a trusted anti-malware scanner to ensure no malware has been installed into your web browser. ‍

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‍Need further assistance with your tech problems? Call Geeks2U on 1300 725 420 or visit geeks2u.com.au

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